User Management

• Administrators can create and manage customer accounts.
• Customers can log in to view their billing information, usage details, and available plans.

Plan and Package Creation:

• ISPs can create various internet plans and packages, each with specific data limits, speeds, and pricing.
• Plans can be tailored to meet different customer needs.

Billing and Invoicing:

• The system automatically generates invoices based on the customer's selected plan and usage.
• Recurring billing can be set up for monthly, quarterly, or annual billing cycles.
• Customers receive invoices via email or can download them from their account dashboard.

Payment Gateway Integration:

• It supports multiple payment gateways, allowing customers to pay their bills online.
• ISPs can integrate popular payment gateways M-Pesa, ensuring smooth and secure transactions.

Reports and Analytics:

• The system provides detailed reports on customer usage, payments, and outstanding invoices.
• Administrators can generate and export reports for financial analysis and auditing.

Customer Relationship Management (CRM):

• The integrated CRM helps manage customer interactions and support requests.
• Tickets can be created and tracked, ensuring customer issues are resolved efficiently.

Helpdesk:

• The helpdesk module allows customers to submit support tickets.
• Administrators and support staff can manage and resolve tickets, ensuring customer satisfaction.

Wi-Fi Hotspot Management:

• It can manage Wi-Fi hotspots, including user authentication and access control.
• Vouchers can be generated and distributed for Wi-Fi access.

IP/MAC Authentication:

• The system supports IP and MAC address authentication, ensuring only authorized devices can access the network.

SMS Gateway Integration:

• SMS gateways can be integrated to send notifications, reminders, and alerts to customers.
• This feature enhances communication and ensures customers are informed about their billing status and other important updates.

Integration with MikroTik Routers:

• Integrate seamlessly with MikroTik routers, enabling automated network management and user authentication.
• This integration allows for real-time monitoring and control of network resources.

Our billing software is a comprehensive billing solution that simplifies the management of ISP services, ensuring efficient billing, customer management, and network control.